LCI Inc. | News

For Immediate Release
Thursday, October 5, 2006

Two LCI employees receive
statewide honor for excellence

SANFORD — Sue Marshburn and Libby Dew, both longtime employees of LCI Inc., received statewide honors late last month from the North Carolina Association of Rehabilitation Facilities. Both awards were presented at the association's annual conference in High Point.

Marshburn, who serves as associate director and has worked at LCI for more than two decades, was recognized for outstanding work "behind the scenes" in an administrative position.

In particular, Marshburn was honored for her recent work to renew LCI's three-year accreditation with the Commission on Accreditation of Rehabilitation Facilities, which oversees community rehabilitation programs, and to help LCI receive the national SHARP safety award.

SHARP, an acronym for the Safety and Health Achievement Recognition Program, is awarded by the federal Occupational Safety and Health Administration. It recognizes small employers nationwide who create and maintain an exemplary safety and health management system.

As part of her duties at LCI, Marshburn directs the company's safety program.

"It's hard to explain all that Sue does for LCI," said executive director Tammy Koger. "Obviously, she has helped us maintain high standards in our safety program and service to participants, and she does that by learning all she can and applying that to everything we do.

"But she's also respected by our staff, participants and the families of people we serve. She consistently goes above and beyond to ensure that LCI is respected in the community and that everyone we serve is treated with respect and dignity."

Dew, creator and manager of LCI Awards, was honored as a front-line employee on the production floor who goes "above and beyond the job description when working directly with those we serve."

"Libby is a warm and friendly person who goes out of her way to make participants and customers comfortable," said Koger. "She works extended hours, meets customers in the field, delivers products when they need it, and does whatever she can to provide the kind of personal, caring service people don't often get any more."

Since establishing LCI Awards seven years ago to provide trophies for community events, Dew has consistently added new products and services. This year, she added sublimation printing, a process allowing LCI to imprint full-color images on awards, nameplates, coffee mugs, badges, T-shirts and all sorts of other surfaces.

Dew often steps in to help in other areas of the company — even serving as a fully-trained, backup forklift operator.

Koger said everyone at LCI was proud of the recognition the staff received. But she wasn't too surprised. "People know how important Libby and Sue are to LCI and how much they do for this entire community," she said. "It's just nice to see them receive the recognition they've earned."

Founded in 1967, LCI primarily serves residents of Lee, Chatham, Harnett and Moore counties. The nonprofit organization provides manufacturing assistance and trained employees for business and industry, helps people with disabilities enjoy their greatest possible independence, and produces a full range of trophies, awards and engraving.